How did the implementation go?
As part of its strategic initiative to modernize operations, Dobeles dzirnavnieks set a clear goal: eliminate paper-based processes and embrace a content management platform. By transitioning to digital workflows, the company aimed to streamline operations, enhance productivity, and sustain growth without increasing back-office staff.
1
Challenges
- Improve operational efficiency by replacing labor-intensive and time-consuming paper processes with digital workflows.
- Avoid an increase in back-office headcount as the business grows.
2
Solution:
OpenText Extended ECM helps businesses store, manage, and retrieve unstructured content like documents, emails, and contracts. By linking this content directly to business processes, it becomes easier to access and manage information within the context of daily workflows.
3
Results
- Selected a secure, flexible content management solution.Replaced paper processes with digital workflows.
- Enabled seamless integration with key business systems including Microsoft 365 and Dynamics.
- Empowered employees to find information in seconds
- Saved 3.5 FTEs and avoided headcount increases
- Cut paper consumption by 80%
