Powered by Smartsupp
Atgal

Senior CRM Consultant

Are you motivated by complex business processes, trusted client advisory, and delivering measurable value through CRM solutions? If you have strong CRM consulting and implementation experience - whether in Microsoft Dynamics 365 or another leading CRM platform - and want to shape high-impact client solutions, we invite you to join our international team.

What you will do every day: 

  • Advise clients on the use, optimisation, and evolution of Microsoft Dynamics 365 CRM platform 
  • Lead presales activities, including solution positioning and tailored demonstrations that clearly communicate business value to prospective customers 
  • Lead discovery activities, analyse client business needs, and translate them into scalable CRM processes and solution requirements 
  • Design, configure, and oversee the delivery of functional CRM solutions, including workflow automation, integrations, reporting, and user adoption capabilities 
  • Lead process and solution validation, manage functional testing, and ensure solution quality and business readiness 
  • Facilitate workshops, train key users and end users, and support successful adoption and rollout of CRM solutions 
  • Prepare clear, structured functional documentation, process maps, and implementation recommendations 
  • Stay current with Dynamics 365 CRM, cloud, automation, and AI developments and advise clients on practical, value-driven applications 

What we expect from you: 

  • At least 3 years of experience in CRM consulting, solution design, or implementation, including hands-on work with one or more leading CRM platforms 
  • Strong practical experience configuring and optimising CRM solutions 
  • Experience delivering full-cycle CRM implementation projects - from discovery and requirements analysis through configuration, testing, go-live, and continuous improvement 
  • Strong project delivery and stakeholder-management skills, with the ability to prioritise work, manage risks, and drive decisions 
  • Proven ability to work independently with senior client stakeholders and lead client meetings, discovery sessions, and workshops 
  • Excellent analytical and consulting skills, with the ability to convert business challenges into practical, scalable CRM solutions 
  • Experience designing and delivering user training, adoption activities, or change-management support 
  • Have experience mentoring consultants, leading workstreams, or developing less experienced colleagues 
  • Lithuanian - fluent; English - strong professional working proficiency 

What we offer: 

  • Working with global customers from different business sectors 
  • A professional, friendly, and collaborative international team that shares knowledge openly 
  • Continuous professional growth, exposure to modern CRM, cloud, automation, and AI technologies, and the opportunity to broaden your expertise across platforms 
  • 5000-7000€ compensation (before taxes) 

If CRM is not just a tool for you, but a strategic business capability, we would like to get to know you! 

Senior CRM Consultant

Would you like to learn more about Digmatix first?

About Digmatix About Digmatix
Would you like to learn more about Digmatix first?

Senior CRM Consultant