During the webinar, we will present practical examples of how Microsoft solutions can be used to improve the sales process. In the first part of the session, we will showcase several key features of Microsoft Dynamics 365 Sales. Afterwards, there will be an opportunity to ask questions during a Q&A session.
What topics will be covered during the webinar?
- Sales process automation – how can automation improve sales efficiency?
- Sales funnels – how to manage them effectively?
- Integration with Microsoft products (Teams/Outlook) – how to leverage existing tools to enhance communication?
- Communication with accounting systems (ERP) – how to ensure data consistency across systems?
- Integration of Customer Care processes in lead management – how to improve customer service at every stage of the sales funnel?
- How to effectively use AI (Copilot) in Dynamics 365 Sales?
