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Tallinna Vesi

Tallinna Vesi is a water supply and wastewater management company, operating in Tallinn and its region.

Technology

Employees
300+
Tallinna Vesi

How did the implementation go?

1

Challenges

An out-of-date system that was created and supported by a single freelance developer, it could not fulfil the company’s growing requirements. Software that required a lot of manual work and presented a high level of risk

2

Solution

Aqua Dynamics is a water and waste water accounting solution based on Microsoft Dynamics 365 Business Central, benefiting more than 1.200.000 people in the pan-Baltic region. 

3

Outcome

  • Improved interaction with clients
  • Operative information processing
  • Complete and accurate overview every client’s details

"Aqua Dynamics’ client relationship and billing system, based on Microsoft Dynamics 365 Business Central, gathers a complete and accurate overview of every client’s details in one place. Enabling accurate and diligent responses to all client requests. This system gives us a lot more possibilities to interact with clients in a friendly and effective manner."

Sirje Spiegelberg Head of Customer Service at Tallinna Vesi

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